Yes, this site has amazing product and service! First of all, the customer service is the best I have ever received. I was kept informed of the progress of my order and any changes were greeted with enthusiasm. I received so much information about care and ideas that it made the wait a wonderful experience. Secondly, the quality of the dolls is incredible. Simply perfect. A truly extraordinary feeling, better than expected. It arrived earlier than expected and in perfect condition. A very satisfied customer.