Yes, this vendor is legit. Great company and great product! This was my first sex doll purchase and I couldn’t have chosen a better company! I don’t know how the whole process went. I don’t know how the whole process went, but they were there to answer all my questions. I received the doll and it was exactly what I hoped it would be! What they showed on the website was exactly what I wanted. What they show on the website is what I received. I highly recommend buying any doll on this site!